Holiday Sales & Extended Returns Policy – Movie Jackets Hub

This Holiday Sales Policy applies to purchases made during seasonal promotional periods, including Black Friday, Cyber Monday, and year end sales. It is designed to complement our standard Return & Exchange Policy while offering additional flexibility during the holiday season.

Extended Holiday Return Window

To support early holiday shopping and gift purchases, we offer an extended return period for eligible orders placed between November 6 and December 25.

  • Eligible orders may be returned until January 31, or within 30 days of delivery, whichever provides a longer return window
  • All returns must meet the item condition requirements outlined in our standard Return & Exchange Policy

Returns & Exchanges on Sale Items

Items purchased during holiday promotions are subject to the same quality and inspection standards as regular priced items.

  • Standard size jackets purchased at a discounted price are eligible for return or size exchange
  • Returned items must be unused, unworn, and in original condition, with all tags attached
  • Approved refunds are issued to the original payment method within 5 business days after the returned item is received, inspected, and approved

Custom & Made to Measure Orders

Custom sized and made to measure jackets are produced according to individual customer specifications.

  • These items are not eligible for standard returns or refunds, including during holiday promotions
  • If a custom item does not fit as expected, customers may contact us to discuss alteration or fit support options, subject to review and approval
  • Fit related concerns for custom items must be reported within 7 days of delivery

Holiday Shipping Information

  • Free standard shipping remains available on all eligible orders during holiday promotions
  • Orders are shipped using trusted international carriers such as DHL, FedEx, and UPS
  • While we aim to meet our standard delivery timelines, shipping delays may occur during peak holiday periods due to increased carrier volume
  • Customers placing custom or made to measure orders are encouraged to allow additional processing time

How to Initiate a Holiday Return

To request a return or exchange for a holiday purchase, please contact us at contact@moviejacketshub.com and include:

  • Your order number
  • Reason for the return or exchange
  • Photos of the item (required for damaged, defective, or incorrect items)

Once your request is reviewed and approved, return instructions will be provided. Refunds are processed after the returned item is received and inspected.

Contact Information

For questions related to holiday orders, returns, or exchanges, please contact us:

Business Name: Movie Jackets Hub
Address: 1400 Renaissance Drive, Suite 406, Park Ridge, Illinois 60068, United States
Email: contact@moviejacketshub.com
Phone: +1 (224) 572-8989
Working Hours: Monday to Saturday, 9:00 AM – 6:00 PM (CST)
Response Time: We aim to respond within 24 Business Hours